Villa Amylia handles your personal data with care. Below you can read which data we process, why we do so and what rights you have.
Who is responsible
Captureone bv, trading as Villa Amylia
Oostlaan 18, 8420 Wenduine, Belgium
Company and VAT number: BE 1007.807.135
Telephone: +32 470 69 84 35
Email: jo@villa-amylia.be
Which data we process
- When you book: your name, email address, telephone number, address and country, the number of people and dogs, your arrival and departure dates, the room and any additional services you choose, your remarks, and whether you have paid.
- Through the contact form: your name, email address, the subject and your message.
- Technical: your IP address, to prevent misuse of the booking form.
Why, and on what basis
- To carry out your booking: arranging your stay, sending your confirmation and practical information, and processing your payment. Basis: performance of the agreement with you.
- To comply with the law: our accounting and tax obligations. Basis: legal obligation.
- To answer your question when you use the contact form. Basis: your consent.
- To protect the website against misuse. Basis: our legitimate interest.
We do not use your data for advertising and we do not sell it on.
Who receives your data
- Mollie B.V. processes your payment. We can see whether payment was made, but we never receive or store card details.
- Our hosting and email providers, who run the website and deliver our emails.
- Booking.com and Airbnb receive only which dates are occupied, so that double bookings cannot occur. No personal data is sent with it.
Your data is processed within the European Economic Area.
How long we keep it
Booking data that ends up in our accounts is kept for seven years, as the law requires. Messages sent through the contact form are kept for two years at most. Bookings that never led to a stay are deleted within a year.
Cookies
This website uses functional cookies only, including one that remembers you dismissed the cookie notice and one that keeps track of your language choice. We do not use advertising cookies.
Your rights
You have the right to see your data, to have it corrected or erased, to have the processing restricted, to receive your data in a readable format, and to object. Any consent you gave can always be withdrawn. Send an email to jo@villa-amylia.be; we reply within a month.
If you are unhappy with the way we handle your data, you can lodge a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels (gegevensbeschermingsautoriteit.be).