This policy applies to every booking made directly through this website. It forms part of our terms and conditions.
Free cancellation up to 4 days in advance
You can cancel your booking free of charge up to 4 days before your arrival date. We will refund the full amount.
Cancelling later, or not turning up
If you cancel within 4 days of your arrival date, or do not turn up, the amount paid is not refunded.
How to cancel
Send an email to jo@villa-amylia.be or call +32 470 69 84 35, quoting your booking reference. The time at which we receive your message is what counts. We will send you a confirmation of the cancellation.
Refunds
A refund is made within 14 days of the cancellation, using the same payment method you paid with. We do not charge anything for this.
Leaving early
Departing earlier than agreed does not entitle you to a refund for the remaining nights.
If we have to cancel
If we exceptionally cannot let your stay go ahead, for instance because of circumstances beyond our control, we will refund the full amount. We will help you look for an alternative wherever we can.
No right of withdrawal
The statutory 14-day right of withdrawal does not apply to accommodation provided on a specific date (Article VI.53, 12° of the Belgian Code of Economic Law). The arrangement above applies instead.